You can read again about this whole ordeal we had to contend with here: http://carbonaramara.blogspot.com/2010/07/not-smiling-at-dhl-and-bureau-of.html.
Another thing here is, in addition to my three earlier posts, that DHL told us, before we agreed to paying those SCAM payments, that they have paid the customs 1,500+ pesos and that they will give us the receipt for the payment of such. Liars! The customs receipt was only around 900+ pesos!
I heard from other complaints that fees you pay to DHL for "customs charges" are larger than through other carriers. (Refer to links I posted in the earlier posts.)
I will lobby to Amazon against the use of DHL as courier for future shipments to the Philippines. They are abusive. They are liars. They are thieves. They are rapists of victims already murdered by the Customs! These people have no soul, no heart, no responsibility, selfish, no sympathy. Maybe because they are not a Filipino company? And they demand the same steal-from-(your-fellow-)Filipinos attitude from their Filipino employees?
Boycott DHL! Never, ever again. Their reputation to me is beyond reparation. I don't know about you.
Showing posts with label retail and services. Show all posts
Showing posts with label retail and services. Show all posts
Monday, July 26, 2010
Thursday, July 22, 2010
Boycott DHL: Update
I've talked about the Customs putting duty taxes on books contrary to an international agreement that the Philippines was a signatory to years ago to meet their revenue targets, and DHL automatically paying such duty taxes without consultation or chance for review by us recipients and therefore we are supposed to pay for any artificially inflated duties. Anyways, we've complained, diplomatically, to DHL about the inflated shipping charge on which the duty was based on, and guess what. The fun never ends.
So I mentioned yesterday that the shipping costs for our shipment was only 29 USD but on DHL's statement it says 55 USD and so duty taxes being levied on us were artificially inflated. We complained about this and essentially, a certain Ms. Rose from DHL essentially told us (not verbatim), "That's the standard shipping rate used in these computations, and it's the one for shipments from the US. You should be thankful to us because they did not use the standard shipping rate for shipments from Japan which would have been higher."
YES FOLKS, DHL CLAIMS WE SHOULD EVEN BE GRATEFUL TO THEM IN THIS SITUATION. Personally, I would be more grateful if DHL closes shop in the Philippines. Heck, wherever else they are a pain in the lower back of the people there.
So next, calmly we asked them for documentation as to where such "standard shipping rates" are listed. Ms. Rose confirmed that there is such a thing of course and that they can produce the document, but she asked us to look for it instead ourselves on the (Philippine) Bureau of Customs and the IATA websites.
This is what I call WASHING THE HANDS. It is also called BEING IRRESPONSIBLE. Sadly, on DHL's website you can see they would like to be RESPONSIBLE... to the environment and to little school kids (awwww). But apparently NOT TO THEIR CUSTOMERS. In our case, they probably don't consider us as customers. So what do they consider us (recipients of parcels)? Nuisance? That's how I feel in all this mess. They don't think that we could be potential customers in the future. I guess they don't want that to happen. And I can tell you with this incident, that will never happen. Unless, like the liars that they are, they change their name (from DHL) and no one knows about it.
Anyways, this is also what I consider "diversionary tactics." This is what LIARS and SCAMMERS do when they have lied to you and are scamming you. For example, a liar/scammer would approach a young, innocent child and ask him to "donate" 100 pesos to a certain charity, and he gets to receive a special gift right away (worth much less than 100 pesos), and that his name and other donors' names would be announced tonight "at 8:00pm on radio station XXX." So what happens is the scammer runs away with the poor child's money, and there really is no such announcements on any radio show.
This is exactly what DHL is doing by diverting us to go visit the Customs and IATA websites when IT SHOULD BE THEIR RESPONSIBILITY TO PROVE TO US THAT THEY ARE NOT STEALING MONEY FROM US.
I mean come on, if you are really willing to help, you don't have to "divert" us. Just do it. Or you can just say "I'll get back to you." No need for diversions! BUT NO, WE WON'T EVER BE GRATEFUL FOR SERVICE YOU'RE SUPPOSED TO GIVE US ANYWAY, BECAUSE IT HAS ALREADY BEEN PAID FOR. If you are unhappy with your job, or unhappy with certain customers, then change careers!
Anyway, this is very, very unprofessional of DHL, in my opinion! Yes, DHL Management. If you didn't know yet, your staff reflect what kind of people you are. If you think you need to remove some people from your staff... and I think you will think of doing just that... I think an overhaul is necessary if you ever want to gain trust from us every again. For now, no, never DHL again. There are just other better options out there.
Boycott DHL!
By the way, I am not affiliated with any other shipping/courier companies.
Anyways, for more interesting reading, visit these forums:
http://www.gamingnewslink.com/2008/07/30/bureau-of-customs-taxes-on-play-asia-orders-to-the-philippines/
http://bmpm.abs-cbnnews.com/blogs/ems-post-office.html
http://forums.ebay.ph/thread.jspa?threadID=600000275&start=0
As I mentioned, the Bureau of Customs' crime against the Filipino people, and their getting away with it has led to companies such as DHL apparently taking advantage of these situations, further adding insult to injury.
From the experiences of other people, another entity to avoid is this certain Post Office in Pasay, where usually most parcels sent by EMS are dropped off. Customs officials there are said to have this "You're wrong, I'm right, if you really want your parcel, pay me whatever I tell you to pay me" attitude. I am so over this attitude; I hear it a lot from cops in the Philippines. But hey, I'm not saying it's only in the Philippines. I experienced such an attitude from a cop in India as well. I think you could expect something similar also in developed nations like Japan. Even if the whole world was doing it, that doesn't make it right.
So I mentioned yesterday that the shipping costs for our shipment was only 29 USD but on DHL's statement it says 55 USD and so duty taxes being levied on us were artificially inflated. We complained about this and essentially, a certain Ms. Rose from DHL essentially told us (not verbatim), "That's the standard shipping rate used in these computations, and it's the one for shipments from the US. You should be thankful to us because they did not use the standard shipping rate for shipments from Japan which would have been higher."
YES FOLKS, DHL CLAIMS WE SHOULD EVEN BE GRATEFUL TO THEM IN THIS SITUATION. Personally, I would be more grateful if DHL closes shop in the Philippines. Heck, wherever else they are a pain in the lower back of the people there.
So next, calmly we asked them for documentation as to where such "standard shipping rates" are listed. Ms. Rose confirmed that there is such a thing of course and that they can produce the document, but she asked us to look for it instead ourselves on the (Philippine) Bureau of Customs and the IATA websites.
This is what I call WASHING THE HANDS. It is also called BEING IRRESPONSIBLE. Sadly, on DHL's website you can see they would like to be RESPONSIBLE... to the environment and to little school kids (awwww). But apparently NOT TO THEIR CUSTOMERS. In our case, they probably don't consider us as customers. So what do they consider us (recipients of parcels)? Nuisance? That's how I feel in all this mess. They don't think that we could be potential customers in the future. I guess they don't want that to happen. And I can tell you with this incident, that will never happen. Unless, like the liars that they are, they change their name (from DHL) and no one knows about it.
Anyways, this is also what I consider "diversionary tactics." This is what LIARS and SCAMMERS do when they have lied to you and are scamming you. For example, a liar/scammer would approach a young, innocent child and ask him to "donate" 100 pesos to a certain charity, and he gets to receive a special gift right away (worth much less than 100 pesos), and that his name and other donors' names would be announced tonight "at 8:00pm on radio station XXX." So what happens is the scammer runs away with the poor child's money, and there really is no such announcements on any radio show.
This is exactly what DHL is doing by diverting us to go visit the Customs and IATA websites when IT SHOULD BE THEIR RESPONSIBILITY TO PROVE TO US THAT THEY ARE NOT STEALING MONEY FROM US.
I mean come on, if you are really willing to help, you don't have to "divert" us. Just do it. Or you can just say "I'll get back to you." No need for diversions! BUT NO, WE WON'T EVER BE GRATEFUL FOR SERVICE YOU'RE SUPPOSED TO GIVE US ANYWAY, BECAUSE IT HAS ALREADY BEEN PAID FOR. If you are unhappy with your job, or unhappy with certain customers, then change careers!
Anyway, this is very, very unprofessional of DHL, in my opinion! Yes, DHL Management. If you didn't know yet, your staff reflect what kind of people you are. If you think you need to remove some people from your staff... and I think you will think of doing just that... I think an overhaul is necessary if you ever want to gain trust from us every again. For now, no, never DHL again. There are just other better options out there.
Boycott DHL!
By the way, I am not affiliated with any other shipping/courier companies.
Anyways, for more interesting reading, visit these forums:
http://www.gamingnewslink.com/2008/07/30/bureau-of-customs-taxes-on-play-asia-orders-to-the-philippines/
http://bmpm.abs-cbnnews.com/blogs/ems-post-office.html
http://forums.ebay.ph/thread.jspa?threadID=600000275&start=0
As I mentioned, the Bureau of Customs' crime against the Filipino people, and their getting away with it has led to companies such as DHL apparently taking advantage of these situations, further adding insult to injury.
From the experiences of other people, another entity to avoid is this certain Post Office in Pasay, where usually most parcels sent by EMS are dropped off. Customs officials there are said to have this "You're wrong, I'm right, if you really want your parcel, pay me whatever I tell you to pay me" attitude. I am so over this attitude; I hear it a lot from cops in the Philippines. But hey, I'm not saying it's only in the Philippines. I experienced such an attitude from a cop in India as well. I think you could expect something similar also in developed nations like Japan. Even if the whole world was doing it, that doesn't make it right.
Wednesday, July 21, 2010
Boycott DHL!
Yesterday I talked about the Bureau of Customs imposing taxes where there shouldn't be any, and more importantly these are on books.
But actually, there is another culprit, I don't know if they have some relationship with the Customs Bureau, but it feels like there is. I'm talking about DHL, the courier service.
When I bought two books and sent them to the Philippines, I understood that the cost of shipping is higher than the cost of the books, and that there might be some customs duty taxes that maybe imposed on the shipment. I've ordered books online before and I've never been charged any high customs taxes even for books that were worth more than US$ 50. I received those books through the Philippine Postal Service.
However, it is unfortunate that DHL was used for the shipping service this time around.
As I have mentioned on my blog post yesterday, there is some issue on the levying of customs duty taxes on imported books in the Philippines. Supposedly because the Philippines is a signatory to the Florence Agreement, there should be no duty taxes. But the Bureau of Customs in the Philippines, contrary to this international agreement, imposes duty taxes on books but no more than 5%, plus 12% value-added-tax.
We cannot do anything about this, so initially we could accept a 5% + 12% = 17% tax on our books, which is around 266 JPY (around 142 PHP) only of the 1567 JPY value of the books.
But now DHL is charging for so much more.
They said that the 17% should be charged on the cost of the books AND the shipping. So because the shipping cost (based on my invoice and as deducted from my credit card) is 2500 JPY, 17% of 4067 JPY (1567+2500) is 691 JPY (369 PHP). This is frustrating, but because we cannot fight against DHL or the Customs (we are but only citizens) and we cannot do anything about all this, okay fine, we can still accept paying such costs.
But now, they say that shipping charges are equivalent to around 4788 JPY, and not 2500 JPY! I don't know where they got that number, or how they invented a shipping cost of 4788 JPY when clearly from my invoice the shipping is only 2500 JPY! I mean if they know of any documentation, they should just provide us, right? But no, they just simply asked us to pay for taxes on a 4788 JPY shipping rate and not 2500 JPY. Don't they even check such very simple matter? They actually have a copy of our invoice with the actual shipping rate!
There is some word that if the cost of the shipments are less than 50 USD, there are no customs duties to be paid. I am not sure how true is this. But my orders' cost is approximately 18 USD, and the shipment cost (2500 JPY) is approximately 29 USD so the total is only around 47 USD. This is probably the reason why they artificially inflated the cost of shipment from 2500 JPY (29 USD) to 4788 JPY (55 USD), to increase the total "dutiable" costs from around 47 USD to 73 USD (now greater than 50 USD)! Apparently, 55 USD is already the cheapest rate. So if there is such a 50 USD exemption, and shipping charges are also levied a duty, and meanwhile they are using shipping charges over 50 USD, then practically all imports will be levied duty taxes?????? Again, I am not very sure about this 50 USD exemption. Maybe it's an old rule. Still, why inflate???
But anyway, clearly, someone is trying to steal money from us, and taking advantage of our situation (i.e. that we cannot fight them because they are a big company and we are only "customers").
DHL would claim that it is the Bureau of Customs that charges these things. But I heard that other shipping companies (like FedEx) charge much less than what DHL charges in terms of customs duties. Maybe because these other companies exert the extra little effort to report actual shipping costs to Customs. How difficult is it to look at a piece of paper?
And maybe those other companies are unlike DHL who charges a slew of other things: an import processing fee, a handling fee, and an "informal entry declaration." and we're also supposed to pay for value-added-taxes on a certain brokerage fee, "documentary stamps," and again the import processing fee. Okay, so maybe those are Customs-mandated fees. To tell you the truth, I see DHL and the Customs as one and the same thing. Or, that they are like "kumpadres." Birds of the same feather flock together.
This was sent by a certain Ms. Rose from DHL. Usually you would hear people just say "I'm only following orders from my superiors." Or I need to meet deadlines. Or targets. Whatever! Sounds like the Customs to me.
Anyone know e-mail addresses of big wigs at DHL we can flood with comments? Unfortunately for this Ms. Rose or whoever are on the first rung of the corporate ladder, they might also need to find a new job, because typical of many big companies in the Philippines, they just fire off these frontliners who make a bad name for them, to "wash their hands" on this matter. The thing is, this is DHL. DHL should take responsibility. Otherwise, obviously DHL is not a service we can trust.
So now they are charging us a total value of equivalently 2953 JPY, which is almost TWO TIMES the value of the books we ordered, and nearly THREE TIMES more than what we believe should be the total of customs taxes (customs duties and value-added-tax) that we should only be paying for.
We are willing to pay for the customs taxes and those alone, because those are the only ones I expected to pay. We are not willing to pay the additional charges that DHL or Customs (are they twins?) has put upon us, including the artificial adjustment of the shipping costs which affected the amount of taxes.
But also apparently, DHL already paid (or so they say) the duty taxes before consulting with us, and hence there cannot be any negotiations anymore with the Customs. So we cannot anymore argue about the inflated shipping charges on which they based their duty taxes on. Something smells fishy. Does DHL people have informal agreements with Customs people??? Why is it that customs charges are larger when DHL is the shipping company, compared to when other companies are used???
We cannot do anything about this now. Except definitely, all online establishments should not choose DHL anymore, and definitely no, we consumers, who pay for services such as this, should not choose them anymore as welll. Or at least that there should always be an option to choose which shipping company to use, so that we can choose companies other than DHL.
DHL should likewise pay for all their sins against the Filipino people. Or at least show some concern! They are being accomplices of and just as evil (or maybe more) than the Customs. If the Customs are Cultural Killers, DHL is like a rapist of the already murdered victims. Apparently, blood is thicker than water. Their Kumpareng Customs' trust is more important than ours.
Boycott DHL!
P.S. Refer to this link again: http://rubylovesadventure.blogspot.com/2010/03/boycott-on-dhl-express-philippines-for.html
But actually, there is another culprit, I don't know if they have some relationship with the Customs Bureau, but it feels like there is. I'm talking about DHL, the courier service.
When I bought two books and sent them to the Philippines, I understood that the cost of shipping is higher than the cost of the books, and that there might be some customs duty taxes that maybe imposed on the shipment. I've ordered books online before and I've never been charged any high customs taxes even for books that were worth more than US$ 50. I received those books through the Philippine Postal Service.
However, it is unfortunate that DHL was used for the shipping service this time around.
As I have mentioned on my blog post yesterday, there is some issue on the levying of customs duty taxes on imported books in the Philippines. Supposedly because the Philippines is a signatory to the Florence Agreement, there should be no duty taxes. But the Bureau of Customs in the Philippines, contrary to this international agreement, imposes duty taxes on books but no more than 5%, plus 12% value-added-tax.
We cannot do anything about this, so initially we could accept a 5% + 12% = 17% tax on our books, which is around 266 JPY (around 142 PHP) only of the 1567 JPY value of the books.
But now DHL is charging for so much more.
They said that the 17% should be charged on the cost of the books AND the shipping. So because the shipping cost (based on my invoice and as deducted from my credit card) is 2500 JPY, 17% of 4067 JPY (1567+2500) is 691 JPY (369 PHP). This is frustrating, but because we cannot fight against DHL or the Customs (we are but only citizens) and we cannot do anything about all this, okay fine, we can still accept paying such costs.
But now, they say that shipping charges are equivalent to around 4788 JPY, and not 2500 JPY! I don't know where they got that number, or how they invented a shipping cost of 4788 JPY when clearly from my invoice the shipping is only 2500 JPY! I mean if they know of any documentation, they should just provide us, right? But no, they just simply asked us to pay for taxes on a 4788 JPY shipping rate and not 2500 JPY. Don't they even check such very simple matter? They actually have a copy of our invoice with the actual shipping rate!
There is some word that if the cost of the shipments are less than 50 USD, there are no customs duties to be paid. I am not sure how true is this. But my orders' cost is approximately 18 USD, and the shipment cost (2500 JPY) is approximately 29 USD so the total is only around 47 USD. This is probably the reason why they artificially inflated the cost of shipment from 2500 JPY (29 USD) to 4788 JPY (55 USD), to increase the total "dutiable" costs from around 47 USD to 73 USD (now greater than 50 USD)! Apparently, 55 USD is already the cheapest rate. So if there is such a 50 USD exemption, and shipping charges are also levied a duty, and meanwhile they are using shipping charges over 50 USD, then practically all imports will be levied duty taxes?????? Again, I am not very sure about this 50 USD exemption. Maybe it's an old rule. Still, why inflate???
But anyway, clearly, someone is trying to steal money from us, and taking advantage of our situation (i.e. that we cannot fight them because they are a big company and we are only "customers").
DHL would claim that it is the Bureau of Customs that charges these things. But I heard that other shipping companies (like FedEx) charge much less than what DHL charges in terms of customs duties. Maybe because these other companies exert the extra little effort to report actual shipping costs to Customs. How difficult is it to look at a piece of paper?
And maybe those other companies are unlike DHL who charges a slew of other things: an import processing fee, a handling fee, and an "informal entry declaration." and we're also supposed to pay for value-added-taxes on a certain brokerage fee, "documentary stamps," and again the import processing fee. Okay, so maybe those are Customs-mandated fees. To tell you the truth, I see DHL and the Customs as one and the same thing. Or, that they are like "kumpadres." Birds of the same feather flock together.
This was sent by a certain Ms. Rose from DHL. Usually you would hear people just say "I'm only following orders from my superiors." Or I need to meet deadlines. Or targets. Whatever! Sounds like the Customs to me.
Anyone know e-mail addresses of big wigs at DHL we can flood with comments? Unfortunately for this Ms. Rose or whoever are on the first rung of the corporate ladder, they might also need to find a new job, because typical of many big companies in the Philippines, they just fire off these frontliners who make a bad name for them, to "wash their hands" on this matter. The thing is, this is DHL. DHL should take responsibility. Otherwise, obviously DHL is not a service we can trust.
So now they are charging us a total value of equivalently 2953 JPY, which is almost TWO TIMES the value of the books we ordered, and nearly THREE TIMES more than what we believe should be the total of customs taxes (customs duties and value-added-tax) that we should only be paying for.
We are willing to pay for the customs taxes and those alone, because those are the only ones I expected to pay. We are not willing to pay the additional charges that DHL or Customs (are they twins?) has put upon us, including the artificial adjustment of the shipping costs which affected the amount of taxes.
We cannot do anything about this now. Except definitely, all online establishments should not choose DHL anymore, and definitely no, we consumers, who pay for services such as this, should not choose them anymore as welll. Or at least that there should always be an option to choose which shipping company to use, so that we can choose companies other than DHL.
DHL should likewise pay for all their sins against the Filipino people. Or at least show some concern! They are being accomplices of and just as evil (or maybe more) than the Customs. If the Customs are Cultural Killers, DHL is like a rapist of the already murdered victims. Apparently, blood is thicker than water. Their Kumpareng Customs' trust is more important than ours.
Boycott DHL!
Monday, September 01, 2008
[RAW] IKEA in the Philippines!
IKEA is not here yet but some enterprising entrepreneurs are selling IKEA products here.
One has a shop somewhere in Kamuning, Quezon City. Visit http://ikeaph.multiply.com/
A second one has shops in New Manila and in Makati near Bautista St. Visit http://rooms101.multiply.com/, and http://newmanila23.multiply.com/
Very limited selection though. I noticed that the prices though are as much as 50% to 100% more expensive than IKEA Singapore prices. Oh well. Beats going to Singapore, I guess.
One has a shop somewhere in Kamuning, Quezon City. Visit http://ikeaph.multiply.com/
A second one has shops in New Manila and in Makati near Bautista St. Visit http://rooms101.multiply.com/, and http://newmanila23.multiply.com/
Very limited selection though. I noticed that the prices though are as much as 50% to 100% more expensive than IKEA Singapore prices. Oh well. Beats going to Singapore, I guess.
Monday, January 16, 2006
PC Options (Gilmore) - I never learned.
My mom's computer had some motherboard problems, so I told her to buy an external hard disk enclosure so that we could recover her files. I was ready to park at PC Express (Gilmore), but my mom said we should go to PC Options instead. Two things at the back of my mind: the same guy or family probably owns the two stores so who cares, and not PC Options again!
My problem with PC Options was, you need something, they take some time before they get it for you. And that still IS the case. I never learned. Took us maybe 15 minutes to wait. We asked a sales person to follow-up on our order. She went "inside", came out, and told us, "it's there." My thoughts: where is it, why can't I see it if it's there?
Oh well, finally, it is really there. Unfortunately, they were not gonna give me a receipt unless I asked for it. That was a P1,300 thing. Attention, DTI, BIR!
Well I figured, everyone does it here, can the DTI or BIR or whatever handle it? Damn. But I still won't get my feet on the bandwagon.
My problem with PC Options was, you need something, they take some time before they get it for you. And that still IS the case. I never learned. Took us maybe 15 minutes to wait. We asked a sales person to follow-up on our order. She went "inside", came out, and told us, "it's there." My thoughts: where is it, why can't I see it if it's there?
Oh well, finally, it is really there. Unfortunately, they were not gonna give me a receipt unless I asked for it. That was a P1,300 thing. Attention, DTI, BIR!
Well I figured, everyone does it here, can the DTI or BIR or whatever handle it? Damn. But I still won't get my feet on the bandwagon.
Wednesday, April 13, 2005
PC Express (Katipunan): Strike Two?
Two posts ago, I listed PC Express (Katipunan) to be one of some stores that add a surcharge to credit card purchases. I don't remember very well if indeed they do, so correct me if I'm wrong.
Anyway, if so, here's their Strike Number Two.
They did not issue me a receipt for a purchase I made for a P110 item. Now I do not remember if the first time I purchased from them (when I used my credit card), if they issued an official receipt voluntarily or I had to ask them (I usually ask when the purchase is significant. I think my first purchase was... and that they added a surcharge because my bill amounted to an inexact amount... like P2067, which is 6% over P1950 - ah! I now remember buying a couple of things worth P1150 and P800.)
So I did not DEMAND a receipt. The thing is, THEY DID NOT PLAN TO ISSUE A RECEIPT IN THE FIRST PLACE.
Paging the Department of Trade and Industry!
But still, PC Express offers lower prices than that other company, Villman, which also adds a surcharge for credit card purchases. BUT STILL! Whether you're just a liar, or you're a murderer, you're still going to hell, baby!
Anyway, if so, here's their Strike Number Two.
They did not issue me a receipt for a purchase I made for a P110 item. Now I do not remember if the first time I purchased from them (when I used my credit card), if they issued an official receipt voluntarily or I had to ask them (I usually ask when the purchase is significant. I think my first purchase was... and that they added a surcharge because my bill amounted to an inexact amount... like P2067, which is 6% over P1950 - ah! I now remember buying a couple of things worth P1150 and P800.)
So I did not DEMAND a receipt. The thing is, THEY DID NOT PLAN TO ISSUE A RECEIPT IN THE FIRST PLACE.
Paging the Department of Trade and Industry!
But still, PC Express offers lower prices than that other company, Villman, which also adds a surcharge for credit card purchases. BUT STILL! Whether you're just a liar, or you're a murderer, you're still going to hell, baby!
Booming photo studio does not issue sales receipt
Many Filipinos apply for a Japanese VISA everyday. One of the requirements for a VISA application are two photos.
When I went to the Japanese Embassy on April 8, 2005, I asked the security guard what were the requirements. He told me that two photos are necessary. I asked, "that's all?" He said yes and he pointed me to this lady who will bring me to a photo studio nearby.
So the lady accompanied me... to inside the just-adjacent Hyatt Hotel building. There's a photo studio there and I think the name is "Jen-san's Photography"... Damn, I forgot!
Anyway, THEY DO NOT ISSUE A SALES RECEIPT. Not for me, and not for at least two other customers who were there (the one before me, and the one after me). They charged me P150 for four photos. Did I need four photos? Anyway, I guess that's standard.
I hope the Embassy security guard does not have a "slice" of my 150 peso-pie.
When I went to the Japanese Embassy on April 8, 2005, I asked the security guard what were the requirements. He told me that two photos are necessary. I asked, "that's all?" He said yes and he pointed me to this lady who will bring me to a photo studio nearby.
So the lady accompanied me... to inside the just-adjacent Hyatt Hotel building. There's a photo studio there and I think the name is "Jen-san's Photography"... Damn, I forgot!
Anyway, THEY DO NOT ISSUE A SALES RECEIPT. Not for me, and not for at least two other customers who were there (the one before me, and the one after me). They charged me P150 for four photos. Did I need four photos? Anyway, I guess that's standard.
I hope the Embassy security guard does not have a "slice" of my 150 peso-pie.
Companies that add a surcharge to credit card purchases
I heard from somewhere that the DTI does not allow companies to add a surcharge for credit card purchases... If that is true, these companies are in violation. These companies might claim: "Everybody's doing it!" Duh! When is that ever a justifiable justification?
Villman Computer Systems, Inc. (specifically, Katipunan Ave., Quezon City branch; 5 or 6% surcharge yata)
SOS (Save on Surplus) SM Centerpoint Branch (5 or 6% surcharge yata)
PC Express (specifically, Katipunan Ave., Quezon City branch; 5 or 6% surcharge yata)
Monakiki SM Centerpoint Branch (5% surcharge)
PhilScan Travel (a travel agency; they're offer one of the cheapest rates and if only for that, I'm still okay with them but... still, they are in violation! 3% surcharge lang naman)
If I'm mistaken, please correct me!
Villman Computer Systems, Inc. (specifically, Katipunan Ave., Quezon City branch; 5 or 6% surcharge yata)
SOS (Save on Surplus) SM Centerpoint Branch (5 or 6% surcharge yata)
PC Express (specifically, Katipunan Ave., Quezon City branch; 5 or 6% surcharge yata)
Monakiki SM Centerpoint Branch (5% surcharge)
PhilScan Travel (a travel agency; they're offer one of the cheapest rates and if only for that, I'm still okay with them but... still, they are in violation! 3% surcharge lang naman)
If I'm mistaken, please correct me!
TopWin Telecom, SM Centerpoint
I brought my cellphone to this store for repair. So they repaired it. (This was in the 3rd quarter of 2004, maybe late August)
I paid and asked for a receipt. The repair guy gave me something like a "Service Order" slip.
I said, "This is not a receipt." The repair guy gave some lame excuses and asked me to talk to the store owner.
QUESTION ON MY MIND: ARE THERE VALID REASONS FOR NOT ISSUING A RECEIPT?
And then the store owner gave some more lame excuses! And she's even mad at me!
Attention, Department of Trade and Industry!
BY THE WAY: A few months after this incident, the same problem with my cellphone! Even worse!
ALTERNATIVE RECOMMENDATIONS:
IF COST IS NOT AN ISSUE and your cellphone warranty period is over, bring your cellphone to your cellular provider (e.g. Globe Telecom, where my mom got the phone unit)
IF COST IS AN ISSUE, bring your cellphone to FIX-IT, they repair cellphones and other electronics. In my one experience with these guys, they issued an official receipt, and my cellphone was repaired to the best they could, and I've had no problem with that cellphone until I re-sold it.
I paid and asked for a receipt. The repair guy gave me something like a "Service Order" slip.
I said, "This is not a receipt." The repair guy gave some lame excuses and asked me to talk to the store owner.
QUESTION ON MY MIND: ARE THERE VALID REASONS FOR NOT ISSUING A RECEIPT?
And then the store owner gave some more lame excuses! And she's even mad at me!
Attention, Department of Trade and Industry!
BY THE WAY: A few months after this incident, the same problem with my cellphone! Even worse!
ALTERNATIVE RECOMMENDATIONS:
IF COST IS NOT AN ISSUE and your cellphone warranty period is over, bring your cellphone to your cellular provider (e.g. Globe Telecom, where my mom got the phone unit)
IF COST IS AN ISSUE, bring your cellphone to FIX-IT, they repair cellphones and other electronics. In my one experience with these guys, they issued an official receipt, and my cellphone was repaired to the best they could, and I've had no problem with that cellphone until I re-sold it.
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